Managing in Organizations

Bernd Wittenbrink

38001
Managing in Organizations

Welcome to MiO

Business transactions commonly take place among people. Understanding the factors that determine people’s actions and interactions is therefore a critical prerequisite for being successful in the work environment. MiO is about managing people – oneself and others.

Using a combination of lectures, discussions and group activities, MiO offers an introduction to theory and research in the behavioral sciences. Its primary goal is to develop conceptual frameworks meant to help you analyze and better understand work settings so that you can more effectively manage yourself and others.

MiO is organized into two main themes: (1) The Individual, and (2) The Organization. The first part of the course outlines the psychological underpinnings of human behavior: How do people comprehend information, how do they make choices and form impressions of others? The second part of the course uses these insights to understand people’s behavior within the context of an organization. It addresses how firms can facilitate working in groups, how they may motivate and nurture their employees, and build an effective company culture.

2024 Course Syllabus

Please check back. The Winter 2024 course materials will be released soon.

Course Topics & Schedule
1 • Introduction

TOPICS

• Introduction to the Course
• Essential Challenges in Leadership

 

IN-CLASS ACTIVITY

NUMMI

2 • Inference, Deliberation, and the Situation

TOPICS

Insights from Psychology:
• Inference: Our understanding of the world is a matter of construal. 
• Deliberation: Much of what we think and do happens unconsciously, without deliberation and often without awareness. 
• Situation: Our thoughts and actions are shaped by circumstance.

 

IN-CLASS ACTIVITY

Carter Racing

3 • Making Sense of Information

TOPICS

• Common Thinking Defaults
• What’s wrong with intuition?

 

IN-CLASS ACTIVITY

IAT

4 • Forming Impressions of People

TOPICS

• Stereotyping
• Self-fulfilling Prophecy

 

IN-CLASS ACTIVITY

Ann Hopkins

5 • Knowing Others' Thoughts

TOPICS

• False Consensus
• Managing Up/Down
• Performance Feedback

 

IN-CLASS ACTIVITY

Perspective Taking

6 • Making Decisions in Teams

TOPICS

• Pros & Cons of Decisions by Teams
• Groupthink
• Social Influence

 

IN-CLASS ACTIVITY

Survival Exercise

7 • Motivating People

TOPICS

• Intrinsic vs. Extrinsic Motivation
• Goal Setting

 

IN-CLASS ACTIVITY

Working

8 • Influencing Others

TOPICS

• Commitment Building
• Corporate Culture

 

IN-CLASS ACTIVITY

Culture Examples

9 • Persuading Others

TOPICS

• Social Influence
• Foot in the Door
• Persuasive Framing

 

IN-CLASS ACTIVITY

12 Angry Men

© Bernd Wittenbrink • University of Chicago Booth School of Business

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