38001
Managing in Organizations
Welcome to MiO
Business transactions commonly take place among people. Understanding the factors that determine people’s actions and interactions is therefore a critical prerequisite for being successful in the work environment. MiO is about managing people – oneself and others.
Using a combination of lectures, discussions and group activities, MiO offers an introduction to theory and research in the behavioral sciences. Its primary goal is to develop conceptual frameworks meant to help you analyze and better understand work settings so that you can more effectively manage yourself and others.
MiO is organized into two main themes: (1) The Individual, and (2) The Organization. The first part of the course outlines the psychological underpinnings of human behavior: How do people comprehend information, how do they make choices and form impressions of others? The second part of the course uses these insights to understand people’s behavior within the context of an organization. It addresses how firms can facilitate working in groups, how they may motivate and nurture their employees, and build an effective company culture.
2024 Course Syllabus
Please check back. The Winter 2024 course materials will be released soon.
1 • Introduction
TOPICS
• Introduction to the Course
• Essential Challenges in Leadership
IN-CLASS ACTIVITY
NUMMI
2 • Inference, Deliberation, and the Situation
TOPICS
Insights from Psychology:
• Inference: Our understanding of the world is a matter of construal.
• Deliberation: Much of what we think and do happens unconsciously, without deliberation and often without awareness.
• Situation: Our thoughts and actions are shaped by circumstance.
IN-CLASS ACTIVITY
Carter Racing
3 • Making Sense of Information
TOPICS
• Common Thinking Defaults
• What’s wrong with intuition?
IN-CLASS ACTIVITY
IAT
4 • Forming Impressions of People
TOPICS
• Stereotyping
• Self-fulfilling Prophecy
IN-CLASS ACTIVITY
Ann Hopkins
5 • Knowing Others' Thoughts
TOPICS
• False Consensus
• Managing Up/Down
• Performance Feedback
IN-CLASS ACTIVITY
Perspective Taking
6 • Making Decisions in Teams
TOPICS
• Pros & Cons of Decisions by Teams
• Groupthink
• Social Influence
IN-CLASS ACTIVITY
Survival Exercise
7 • Motivating People
TOPICS
• Intrinsic vs. Extrinsic Motivation
• Goal Setting
IN-CLASS ACTIVITY
Working
8 • Influencing Others
TOPICS
• Commitment Building
• Corporate Culture
IN-CLASS ACTIVITY
Culture Examples
9 • Persuading Others
TOPICS
• Social Influence
• Foot in the Door
• Persuasive Framing
IN-CLASS ACTIVITY
12 Angry Men