38815
Managerial Psychology
Course Overview
Management consists of getting things done through other people.
D.McGregor
This course is designed to further your understanding about the nature and dynamics of interpersonal behavior related to organizational performance by providing an introduction to theory and research in the behavioral sciences. We will devote our efforts to developing a more complex understanding of issues such as motivation, social perception, interpersonal influence, communication, group decision making, commitment, and leadership. Using a combination of case discussions, group activities and lectures, our primary goal is to offer conceptual frameworks and principles that will help you to improve leadership effectiveness.
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1 • Introduction
TOPICS
• Introduction to the Course
• Fundamental Challenges in Leadership
CASE
NUMMI
2 • Making Decisions
TOPICS
• Fundamentals of Psychology: How do we think? How do we comprehend information?
• Thinking Defaults
• Common Decision Traps
CASE
Carter Racing
3 • Judging People
TOPICS
• Stereotyping
• Self-fulfilling Prophecy
• Forming Impressions of Others
CASE
Ann Hopkins
4 • Managing Teams
TOPICS
• Advantages and Disadvantages of Decisions by Teams
• Groupthink
• Social Influence
CASE
Survival Exercise
5 • Influencing Others
TOPICS
• Persuasion
• Influencing Others
• Conclusions from the Course
CASE
12 Angry Men